Terms & Conditions
Welcome to With her. These Terms and Conditions govern your use of our website and the purchase of any products from our store. By accessing or using our site, you agree to be bound by these Terms and Conditions.
Please read them carefully.
1. General Information
· The website is owned and operated by With her
· These Terms apply to all users of the website, including browsers, vendors, customers, and contributors of content.
· By using this website, you represent that you are at least the age of majority in your country or state of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
2. Products and Services
· Product Descriptions: We strive to ensure that the product descriptions, images, and prices on our website are accurate and up to date. Measurements stated may vary 0.5-1cm as items are mass produced.Any size exchange is available at your own cost.Colors shown may slightly varies on different screens as different tech devices have different specifications.This will not be considered as defects/wrong item.Return/exchange is available at your own cost.
· Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
· Availability: We cannot guarantee that all items will be available at all times. If an item is out of stock after you have placed an order, we will notify you and refund your payment.
· Coupon Codes / Voucher : If you have a coupon code,kindly ensure to input the code before checking out.Coupon codes may or may not come with an expiry date.This will be informed accordingly.Coupon/voucher is not exchangeable for cash.
3. Orders and Payments
· Order Acceptance: All orders placed through our website are subject to acceptance by With Her. We reserve the right to refuse or cancel any order at our discretion, including those where there is suspicion of fraud or other violations of our Terms.
· Purchase: Kindly ensure you have selected the correct items in the correct colors/size before checking out.We will not be able to amend orders once they have been comfirmed and will not be held liable in the event the wrong colors/sizes are selected,or if duplicate orders are placed.
· Payment: We only accept payment via Online.Payment gateway partner : Billplz. You must provide valid payment information when placing an order. All payment information is processed securely.Refunds will strictly not be allowed in the event item purchased is available on sale thereafter.
· Order Confirmation: Kindly input a valid and whole address,including your mobile number.Orders with incomplete/incorrect information may result in delayed delivery.A re-delivery fee will apply if parcel is returned.Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order but is a confirmation that we have received it.
· Shipping: Orders will be shipped out within 2-10 working days upon payment verification.All orders are shipped out according to order number,we do not combine orders.For any lost of parcels,we shall assist in claiming back funds.Once the refund (from courier company) is cleared,we will make the credits refund to you.For more details please refer to our Shipping information page.
· Returns and Exchanges: Cost for re-delivery will be borne by the customer.We will bear the cost of re-delivery if it is deemed as an error on our part.Our return and exchange policy is outlined in our Returns Policy page. Please refer to that page for details on how to make a return or exchange.
4. Intellectual Property
· All content on this website, including text, images, logos, graphics, and designs, is the property of With Her and is protected by intellectual property laws.
· You may not reproduce, distribute, or use any content from our website without prior written permission from us.
5. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page. It is your responsibility to check this page periodically for updates. Continued use of the website following any changes constitutes your acceptance of the revised Terms.